Ibdaa Digital

Case study

AI Integration

Scrub AI

Practical AI assistance embedded in a real workflow.

2024 AI integration & UX
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Overview

Context

Scrub AI shows how a focused assistant can reduce repetitive work when it is wired into the tools people already use—with clear limits and human oversight.

Problem

Challenge

Generic chat experiences fail when they lack domain context and safety boundaries. The product needed trustworthy outputs and a UI that makes limitations obvious.

Solution

Approach

We designed prompts around structured tasks, added validation steps for high-risk actions, and built UI affordances for citations, retries, and escalation to humans.

Scope

What we delivered

  • Task-specific flows instead of one open-ended chat.
  • Logging and review hooks for quality iteration.
  • Graceful degradation when models or tools are unavailable.

Build

Tech stack

LLM APIs Prompt design Guardrails Web app integration

Impact

Outcomes

  • More predictable outputs for repeated workflows.
  • Faster operator onboarding with guided prompts.
  • A template pattern for future AI features.

Portfolio

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